Welcome to ACI of San Ramon

ACI is the franchised hauler for Garbage, Recyclables and Organics for the City of San Ramon.

Frequently Asked Questions
City of San Ramon Website
New Service Began October 1, 2019
Recycle Right! Find out what belongs in each container.

 

Contact us by phone: 925-380-9480 or email.

 

CREATE AN ONLINE ACCOUNT TO SIGN UP FOR AUTO-PAY AND MORE!

• Access Account Information
• View Your Service/Collection Day Schedule
• Request Services
• Make Secure Payments
• Sign Up for Auto Pay
• Sign Up for Paperless Billing

Click the red “Account Login” button in the upper right-hand corner or click here to get started and create your online account!

PLEASE NOTE: You will need your ACI of San Ramon account number. To get your account number you can:

–Wait to receive your first bill from ACI of San Ramon – it will have your new ACI of San Ramon account number on it.

OR

–Contact our Billing Department.  Our Billing Representatives are happy to assist you!

For more information and to see when you will receive your ACI of San Ramon bill, click here for Billing Guidelines

PLEASE NOTE:

• If you currently have Paperless Billing with Waste Management, it will continue uninterrupted.
• If you currently have Auto-Pay with Waste Management for solid waste (garbage) services and want to continue to have Auto-Pay for your garbage bill with ACI of San Ramon you must sign up with us.

 

Did you receive an OOPS Tag?

An “OOPS tag” is a gentle reminder to properly sort your waste. Click here for more information.